Shipping & Returns
The Farmhouse's Shipping Policy
At The Farmhouse Ruby, I take great care in ensuring that your handcrafted treasures arrive safely and in perfect condition. Every order is thoughtfully packaged to create a delightful unboxing experience. I believe that the magic of my creations begins the moment you receive them.
To bring you the highest quality products, I work with a trusted third-party printing partner to fulfill and ship your orders. This allows me to offer a wider range of unique designs while maintaining the craftsmanship and care that define The Farmhouse Ruby. Because of this, shipping times may vary slightly depending on the item and destination, but rest assured—I’m dedicated to keeping you informed every step of the way.
I offer transparent and affordable shipping options, and I am committed to making the process seamless and stress-free. Your trust means everything to me, and I strive to provide clear communication and timely delivery so you can enjoy your purchase with peace of mind.
Exchange Policy
I want you to absolutely love your purchase from The Farmhouse Ruby! While I do not accept returns, I am happy to offer exchanges if your item arrives damaged, defective, or if there is an issue with the order.
Since I work with a third-party printing partner, exchanges may be subject to their specific policies. However, I am committed to assisting you in any way I can to ensure a smooth resolution. If you need an exchange, please reach out within 7 days of receiving your order, and I will guide you through the process.
Your satisfaction is my priority, and I believe that every interaction should reflect the warmth, care, and connection that define my brand. Whether you need assistance with an exchange or have any questions, I am always happy to support you.
Because every piece I create has a story, I want your journey with The Farmhouse Ruby to be as meaningful as the treasures you receive.